context/contesto
Appendix 1 – Rationale for service economy
Appendix 2 – Convergence/divergence in Product-Service Systems
Appendix 3 – Effects and necessities within the discourse on sustainability
Appendix 4 – Bellamy, C, Burrows, P, Coburn, M, Loi, D & Wilkins, L 2001, 'Creating a viable etext market', in B Cope & D Mason (eds), Creator-to-Consumer in a Digital Age - Australian Book Production in Transition, Common Ground Publishing Pty Ltd, Altona, vol. 1, pp. 115-43
Appendix 5 – Loi, D, Burrows, P, Coburn, M & Wilkins, L 2001, 'The need for a new mindset - Books and text as part of a product-service system', in B Cope & D Kalantzis (eds), Print and Electronic Text Convergence - Technology Drivers across the Book Production Supply Chain, from Creator to Consumer, Common Ground Publishing Pty Ltd, Altona, vol. 1, pp. 17-57.